Privacy Policy

PulseOne values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with the PulseOne website and user accounts.

Information We Collect

We collect limited personal information necessary to operate the Website and manage user accounts.

Information You Provide

  • Name
  • Email address
  • Account login credentials (stored in encrypted or hashed form)
  • Communications submitted through contact or support forms

Information Collected Automatically

When you access or use the Website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device and operating system information
  • Log and usage data (e.g., pages visited, timestamps)
  • Cookies and similar tracking technologies

How We Use Information

We use the information described above to:

  • Create and manage user accounts
  • Authenticate users and provide secure access to assessments
  • Operate, maintain, and improve the website
  • Respond to inquiries and provide customer support
  • Monitor usage, performance, and security
  • Comply with legal obligations and enforce our terms

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core website functionality
  • Maintain login sessions
  • Improve website performance and security
  • Understand usage patterns through analytics

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

Sharing of Information

We may share personal information with:

  • Service providers that host, maintain, or support the website
  • Vendors providing analytics, security, or technical services
  • Legal or regulatory authorities if required by law or to protect our rights PulseOne does not sell personal information.

Data Retention

We retain personal information for as long as necessary to:

  • Maintain your account
  • Provide website functionality
  • Comply with legal, regulatory, or contractual obligations

Information may be deleted or anonymized upon account closure, subject to applicable laws.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access or update your account information
  • Request deletion of your account
  • Opt out of certain communications

California Residents

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to:

  • Know what personal information we collect
  • Request deletion of personal information
  • Not be discriminated against for exercising your rights

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the PulseOne website after changes become effective constitutes acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
PulseOne
Email: support@pulseone.com