PulseOne can help you set up your workforce to work from home using technologies such as Microsoft Office, Microsoft Teams, Video Conferencing and Voice over IP.

> Remote workforce solutions: Secure home Internet installations, VLAN and VPN setup, Remote Desktop, Cloud-based applications like Microsoft Teams and Sharepoint.

> Data Protection: Managed antivirus and backup systems in the event of a disaster or disruption in business continuity.

> Infrastructure and Application Lifecycle Management: Proactive and continuous monitoring of all networked devices. Operating systems and business software updates during off hours to minimize productivity downtime.

> End-User Help Desk: Ongoing end-user troubleshooting and problem resolution for typical business systems and applications.

> IT Security: Assessment, implementation and management of IT Security. Includes perimeter (firewall, network), physical and administrative. Quarterly or Annual Pen Testing, Malware and Security assessments.

> Plan/Design/Implement New Technologies: Project-based solution development, resource management, design testing and implementation of new technologies. Specialties include – cloud migrations, firewall and security, email and Microsoft technologies.

Support Expertise Includes:

• Remote worker management – including Active Directory, Microsoft Office and other cloud apps
• Managing remote teams – including Support services and Help Desk
• Setting up remote employees – including VPN and file access systems
• Telecommuting installation – Including thin client, VoIP and other technologies
• Telecommuting employee management