Information Technology Management
Your End-to-End IT Department
We think IT should just work, don’t you?
PulseOne offers end-to-end IT Management for your business. From ongoing monitoring and management to end-user help desk and operational support. From strategic planning and business continuity to subject -matter expertise in all the latest systems, applications and architectures.
Monthly, Quarterly or Annual review and business planning sessions.
End-User Help Desk
Ongoing end-user troubleshooting and problem resolution for typical business systems and applications.
Assess, implement and manage IT Security. Includes perimeter (firewall, network), physical and administrative. Quarterly or Annual Pen Testing, Malware and Security assessments.
IT Storage and Backup Management
Ongoing remote and onsite backups to ensure business continuity and file retention/recovery.
IT Procurement/Asset/License Management
Ongoing IT purchasing, tracking and license/warranty management.
IT Project/Program Management
Ongoing or project-based management resources to manage timelines, budgets and resources for internal projects.
IT Plan/Design/Implement New Technologies
Project-based solution development, resource management, design testing and implementation of new technologies. Specialties include – cloud migrations, firewall and security, email and Microsoft technologies.
IT Monitor, Alert and Manage (Server/Network)
Ongoing datacenter and core infrastructure monitoring, alerting, patching, updating and troubleshooting.
IT Communications Management
Ongoing management of communications (phone (VOIP), video, collaboration) platforms, troubleshooting, alerting and maintenance.