About us

Our Team is Your Team

PulseOne is a business services company delivering IT management solutions to small and mid-sized companies utilizing our team of technology and results-driven experts.   In short, we’re your “get IT done” people.

 

 

Our History

 

We were founded in Ventura, CA in 2002 as a regional IT services company with a commitment to creating and maintaining strong collaborative relationships with our clients – servicing their strategic and day-to-day IT needs.

Over the years we have added people and processes to enhance our abilities and provide more robust technology solutions. 

In 2016, we acquired a business services company, ICS, to incorporate broader change management and operational support services – adding nation-wide project management and service management capabilities to our existing service offerings.

In 2020, we launched a  growth initiative to open offices in local communities close to our existing team members, adding locations in communities in Montana, New Jersey, Tennessee and expanded locations in Southern California.

As a nationwide IT services company, we will continue to seek out great team members wherever they may be and prioritize supporting local businesses and business owners with the same dedication to customer service and relationships that have been our cornerstone.

 

 

 

Our Culture

 

We know our success depends on your success.  Our clients appreciate that we genuinely have their best interest at heart and it shows in the quality and consistency of our work.  As business owners ourselves, we try to be the partner we always wished we had.

We are passionate about the power of people and technology to transform a company.  We are confident we can significantly enhance your business objectives and profitability.

Our team combines the approachable, accessible and highly responsive attention of a local services company with the knowledge, experience and back office support of an enterprise-level service provider. Add operational best practices and integration expertise, and you have a business partner that can cover it all – from functional and operational to strategic and visionary.

We look forward to getting to know you better.

Your Success Is Our Business

“Thanks for all of your leadership on the 8×8 implementation – woot!!”

July 2021

“PulseOne Communications has a team of friendly well-trained technicians with excellent response time and great follow-up record.”

February 2020

“We are hanging in there and feel very fortunate that we can continue with pretty much business as usual with our staff already working remotely!”

March 2020

“I wanted to let you know how grateful we are that the stars finally aligned on getting us working remotely. I’m so glad that we started the transition of desktop to laptops last year. We were preparing for something we didn’t even know could exist! It seems as if it was planned- We were all switched over to the cloud on Friday Feb 28, and the tornado hit on that Sunday night on March 3. It could not have been better timing (that is the switch to remote access, not the tornado). This month for us has been pretty rough, and knowing that we have your support is comforting. Please keep up the good work, and let’s ride this wave together!!”

March 2020

“I can only imagine the stress PulseOne is under given all the drama unfolding with changes in the work environment and Covid 19. One ray of sunshine is your people and service level they bring to us. Your technician addressed a complicated issue and helped resolve today. Long and short is he has always been a stable, solid communicator who works his magic to make things go away. This is not his first engagement with me on issues but he resolved a small issue that has pained me for months..”

April 2020

“We are a small company and were very apprehensive about what switching to the Cloud might entail and whether it would disrupt our daily business a lot. We didn’t have to worry! PulseOne made the entire process very easy and were there every step of the way – we barely felt any impact on our daily routine throughout the entire process.”

October 2020

“Appreciate the opportunity to partner with PulseOne on this project. Well done everyone!”

Regarding O365 migration - October 2020

“The PulseOne team was very knowledgeable about Teams, and the training was informative. We are off and running with it!”

November 2020

Jeremy is AMAZING!! Everything is going good… we still have a few things on our punch list but we are getting through them. I am so happy to have PulseOne in my life!

March 2021

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