Information Technology Management

Your End-to-End IT Department

 

We think IT should just work, don’t you? 

PulseOne offers end-to-end IT Management for your business.  From ongoing monitoring and management to end-user help desk and operational support.  From strategic planning and business continuity to subject -matter expertise in all the latest systems, applications and architectures. 

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CTO Services

Monthly, Quarterly or Annual review and business planning sessions.

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End-User Help Desk

Ongoing end-user troubleshooting and problem resolution for typical business systems and applications.

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IT Security

Assess, implement and manage IT Security.  Includes perimeter (firewall, network), physical and administrative.   Quarterly or Annual Pen Testing, Malware and Security assessments.

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IT Storage and Backup Management

Ongoing remote and onsite backups to ensure business continuity and file retention/recovery.

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IT Procurement/Asset/License Management

Ongoing IT purchasing, tracking and license/warranty management.

IT Project/Program Management

Ongoing or project-based management resources to manage timelines, budgets and resources for internal projects.

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IT Plan/Design/Implement New Technologies

Project-based solution development, resource management, design testing and implementation of new technologies.  Specialties include – cloud migrations, firewall and security, email and Microsoft technologies.

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IT Monitor, Alert and Manage (Server/Network)

Ongoing datacenter and core infrastructure monitoring, alerting, patching, updating and troubleshooting.

IT Communications Management

Ongoing management of communications (phone (VOIP), video, collaboration) platforms, troubleshooting, alerting and maintenance.

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Running a business isn’t always simple. We believe your business technology should be.